Service system
Xiangsheng Purification Technology is dedicated to building trusted, interdependent, and collaborative relationships with every customer and partner. We leverage our professional expertise and dedicated service to fully support your long-term development.
Pre-Sales Services
We provide comprehensive technical support, facilitating in-depth discussions to understand your needs. We carefully listen, analyze all factors, and develop rational, feasible technical solutions and equipment configurations to ensure your requirements are met.
During-Sales Services
We strictly adhere to all contract terms and technical agreements. All relevant drawings, documentation, and equipment are delivered on schedule to ensure smooth project progression and protect your interests.
After-Sales Services
Xiangsheng offers a full range of "Worry-Free Services." Within the warranty period, we provide free repairs for any equipment malfunction. Post-warranty, we offer lifelong paid maintenance and a long-term supply of spare parts at preferential rates. Our engineers commit to a 5-minute response time after customer notification and can arrive on-site within 48 hours to minimize production downtime. We also provide operator training, installation/commissioning guidance, maintain detailed customer records, and conduct regular follow-up visits.
Service Network
We have established a regional hub-based service network to deliver high-quality support to customers across the country. You can submit service requests and feedback through our official website (www.xsair.cn) or call our National Service Hotline at 0573-88388958 for immediate assistance.
Pre-Sales Services
We provide comprehensive technical support, facilitating in-depth discussions to understand your needs. We carefully listen, analyze all factors, and develop rational, feasible technical solutions and equipment configurations to ensure your requirements are met.
During-Sales Services
We strictly adhere to all contract terms and technical agreements. All relevant drawings, documentation, and equipment are delivered on schedule to ensure smooth project progression and protect your interests.
After-Sales Services
Xiangsheng offers a full range of "Worry-Free Services." Within the warranty period, we provide free repairs for any equipment malfunction. Post-warranty, we offer lifelong paid maintenance and a long-term supply of spare parts at preferential rates. Our engineers commit to a 5-minute response time after customer notification and can arrive on-site within 48 hours to minimize production downtime. We also provide operator training, installation/commissioning guidance, maintain detailed customer records, and conduct regular follow-up visits.
Service Network
We have established a regional hub-based service network to deliver high-quality support to customers across the country. You can submit service requests and feedback through our official website (www.xsair.cn) or call our National Service Hotline at 0573-88388958 for immediate assistance.
Xiangsheng Purification